Refund & Return Policy

We want you to love your Nevelle products. If you are not satisfied, please review our policy below.

1. Returns

Due to the nature of skincare products, we only accept returns on unopened, unused items within 30 days of delivery.

Items must be:

Once your return is received and inspected, we will notify you of approval or rejection.

Approved refunds will be issued:

Shipping fees are non-refundable.

We replace items only if defective or damaged.

If your package arrives damaged, email us within 7 days:

We will send a replacement.

Orders can only be canceled within 1 hour of purchase due to immediate fulfillment.